Privacy Policy

Effective date: October 11, 2026

This policy explains what information Prospeedo collects when you visit prospeedo.com, call us, email us or ship a part to us for repair, and what we do with it.

Who we are

Prospeedo
1309 W Poinsett St. Suite B #11
Greer, SC 29650
Phone: 1-800-277-9269
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Information we collect

  • When you contact us or send in a part: your name, phone number, email address, shipping and return address, and details about your vehicle or equipment (make, model, year, mileage or hours, VIN or serial number, and the problem you are having).
  • When you pay: payments are handled by Square or PayPal. We do not see or store your full card number.
  • When you visit this website: our web host keeps standard server logs (IP address, browser type, pages requested, date and time) for security and to keep the site running.

Cookies

This website sets one technical session cookie that the site software needs to work. We do not use advertising cookies, tracking pixels or analytics services on this website.

How we use your information

  • To repair, program and return your part.
  • To contact you about your repair, quote or payment.
  • To answer technical support questions.
  • To keep records required for tax and accounting.

We do not sell or rent your personal information, and we do not use it for advertising.

Who we share it with

Only with the services needed to do the job: shipping carriers (to return your part), Square and PayPal (to take payment), our email provider, and our web host (ExColo). Each of them handles your information under its own privacy policy. We may also disclose information if the law requires it.

How long we keep it

We keep repair and payment records for as long as we need them for warranty questions and for tax and accounting rules. Server logs are kept for a limited time and then deleted.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Call 1-800-277-9269 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Children

Our services are for vehicle and equipment owners and repair shops. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date.